Contact Our Dispatch Center
Whether you need assistance with an offline router, setup guidance for your new smart watch, or have pre-sales questions, our technicians are on standby 24/7 across the USA and Canada.
Send an Inquiry or Service Request
Complete the form below and an engineer will reach out to you promptly.
Toll-Free Phone Support
Available 24 hours a day, 7 days a week across USA and Canada.
Organization Details
Registered Head Office
Office # 231, Street 14, Eden Cottages, Phase 2, Lahore, 54000, Pakistan
Operating Hours
Technical Support: 24 Hours / 7 Days / 365 Days
Smart Watch Sales & Shipping: Mon – Sat, 8:00 AM – 8:00 PM EST
Frequently Asked Questions
How does the smart watch setup assistance work?
When your watch is delivered in the USA, our technician calls you to walk through Bluetooth pairing with your smartphone, home Wi-Fi sync, and custom notifications.
Can you resolve Wi-Fi issues without an on-site visit?
Yes. Over 90% of router red lights, Wi-Fi dead zones, and device drops are configuration, frequency overlap, or firmware bugs that our engineers resolve over the phone or via guided remote setup.
What regions do you support for internet & Wi-Fi?
We provide full Wi-Fi and networking hardware support across all Canadian provinces (Ontario, Quebec, BC, Alberta, etc.) and all 50 US states.
What is the warranty policy on your smart watches?
All smart watches purchased through Terracom Solutions come with a 1-year hardware warranty and a 30-day money-back satisfaction guarantee.